Privacy Policy

1. Introduction

sx6s ("we", "our", "us") is committed to protecting and respecting the privacy of all users who access our online casino, sports betting, and gaming services. This Privacy Policy explains what personal data we collect, why we collect it, how it is processed and stored, and what rights you hold as a user of our platform.

By registering an account, using our platform, or accessing our services from anywhere in Bangladesh, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this document, please discontinue use of the sx6s platform immediately.

2. Information We Collect

We collect different categories of personal information depending on how you interact with our platform. The main categories are described below.

Account and Identity Information

• Full name and date of birth (required for age verification — 21+ only)
• Email address and mobile phone number
• National ID or passport number (for KYC compliance)
• Username and encrypted account password
• Residential address (city, district, Bangladesh)

Financial and Transaction Information

• Payment method details such as bKash account number, Nagad wallet ID, or Rocket number
• Deposit and withdrawal history, including amounts in BDT
• Bonus claim records and wagering activity

Technical and Usage Data

• IP address, device type, operating system, and browser type
• Session duration, pages visited, clicks, and navigation patterns on the sx6s platform
• Error logs and crash reports used for platform stability and debugging

3. How We Use Your Information

sx6s processes personal data strictly for legitimate, clearly defined purposes. We do not sell your data to third parties. Your information is used for the following purposes:

• To create, verify, and manage your sx6s account securely
• To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods
• To deliver customer support, respond to your queries, and resolve disputes
• To prevent fraud, money laundering, and unauthorized platform access
• To send relevant promotional offers, bonuses, and platform updates (only where you have opted in)
• To comply with applicable legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

• Contractual necessity — processing required to fulfil the service agreement between sx6s and you as a registered user
• Legitimate interests — improving our platform, preventing fraud, and ensuring responsible gaming practices
• Legal obligation — compliance with anti-money laundering (AML) rules and other applicable laws
• Consent — where you have given explicit consent for specific processing activities such as marketing communications

5. Sharing of Your Information

sx6s does not sell, rent, or trade your personal information to any third party. We may share limited information only in the following circumstances:

• Payment processors and gateway partners (e.g., bKash, Nagad, Rocket) to complete financial transactions
• Game software providers (e.g., Pragmatic Play, Evolution Gaming, Spribe, Ezugi) to facilitate gameplay and RNG certification
• Identity verification and KYC service providers, as required by anti-fraud and responsible gaming regulations
• Law enforcement or regulatory authorities, where we are legally required to disclose information

All third-party partners with whom we share data are bound by strict data processing agreements and are prohibited from using your data for any purpose beyond what is described here.

6. Cookies and Tracking Technologies

sx6s uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse platform usage patterns. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential cookies — necessary for core platform functionality such as account login, session management, and security
• Analytics cookies — help us understand how users navigate the platform so we can improve performance and content
• Preference cookies — store your language, theme, and display settings so you see a personalised experience each time

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and performance of the sx6s platform.

7. Data Retention

We retain your personal data for as long as your sx6s account remains active, or for as long as is necessary to fulfil the purposes outlined in this Privacy Policy. Upon account closure, we may retain certain data for a further period as required by legal, regulatory, or dispute resolution obligations.

Transaction records and KYC documentation are typically retained for a minimum of five years following the last account activity, in accordance with standard anti-money laundering practices.

8. Data Security

sx6s employs industry-standard technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. All data transmitted between your device and our platform is encrypted using SSL (Secure Socket Layer) technology.

Access to personal data within sx6s is restricted to authorised personnel only, on a strict need-to-know basis. We conduct regular internal security reviews and follow responsible data handling practices across all teams. While we take every reasonable precaution, no online system can guarantee absolute security, and users are encouraged to maintain strong, unique passwords and report any suspicious account activity to our support team immediately.

9. Your Rights

As a user of the sx6s platform, you have the following rights regarding the personal data we hold about you:

• Right of access — request a copy of the personal data we hold about you
• Right of rectification — request correction of any inaccurate or incomplete data
• Right of erasure — request deletion of your personal data, subject to legal retention requirements
• Right to object — object to processing of your personal data for direct marketing purposes
• Right to data portability — request transfer of your data to another service provider in a structured, machine-readable format

To exercise any of these rights, please contact our support team at the email address provided at the bottom of this page. We will respond to all verified requests within a reasonable timeframe.

10. Third-Party Services

Our platform integrates with various third-party services including game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt), payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and analytics tools. These third parties may collect certain technical data as part of their service operations.

sx6s is not responsible for the privacy practices of third-party services. We recommend reviewing the privacy policies of any third-party provider whose services you use in connection with our platform.

11. Age Restriction and Minors

The sx6s platform is strictly for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that a minor has accessed our platform or provided personal information, we will take immediate steps to delete that data and close the associated account.

Parents and guardians in Bangladesh are encouraged to use parental controls and supervise minors' internet activity. If you believe a child has registered on sx6s, please contact our support team immediately so we can investigate and act accordingly.

12. Changes to This Privacy Policy

sx6s reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this document and, where appropriate, notify active users by email or via an in-platform notification.

Your continued use of the sx6s platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.